20+ Year’s Experience in all areas of Website Troubleshooting

Are you looking for WordPress Website Help, Maintenance & Problem Solving

Get help with your WordPress problems from initial setup through to plugins update issues, website & email service migrations, customised developments, and hacked issues.

Tell Us Your WordPress Problems

    WordPress Problem Solving

    Over 20 years IT support & trouble shooting experience. No job or request is too big or too small for our WordPress experts.

    We offers a range of services to help businesses and individuals with their WordPress websites. Whether it’s troubleshooting technical issues, customising themes, optimising site performance, SEO ranking, or providing guidance on plugins and security, these services aim to ensure a smooth and efficient online presence.

    WordPress Updates

    Refresh your WordPress site effortlessly with our tailored updates and modifications service. Beyond mere updates, we safeguard your site’s unique changes. Our meticulous process focuses on seamless integration, ensuring your theme templates and plugins remain unaffected. Entrust us for a streamlined update experience, preserving your site’s individuality while embracing the enhanced features of the latest WordPress version.

    WordPress Updates

    Our dedicated service for WordPress updates and modifications goes beyond mere technicalities. We prioritise preserving your site’s unique modifications while seamlessly integrating updates. Our team meticulously navigates the update process, ensuring your theme templates and plugins remain unaffected. This careful approach guarantees a smooth transition, empowering your site with the latest features without compromising its existing enhancements.

    WordPress Template Setup & Problem Solving

    Our dedicated service covers the complete spectrum of WordPress template setup and resolution of associated issues. Whether it’s installing premium or free templates or troubleshooting complexities, we ensure a seamless integration. Trust our experts to fast identify and rectify any template-related glitches impacting your site’s functionality or mobile display. Rest easy as we navigate the setup process, mitigating any template challenges for an optimal site experience.

    WordPress Plugin Installations & Updates

    Experience seamless WordPress plugin installations, updates, and comprehensive troubleshooting with our specialised service. We go beyond mere fixes, providing guidance and training in new plugin usage without compromising your website’s data. Trust us to resolve conflicts between plugins or templates, ensuring your site’s functionality remains intact.

    WordPress Plugin Installations & Updates

    Experience seamless WordPress plugin installations, updates, and comprehensive troubleshooting with our specialised service. We go beyond mere fixes, providing guidance and training in new plugin usage without compromising your website’s data. Trust us to resolve conflicts between plugins or templates, ensuring your site’s functionality remains intact.

    Fix & Recover Hacked Websites

    Experience rapid hacked website recovery with our specialised WordPress security solutions. We excel in comprehensive hack cleanup and malware removal, ensuring your site is restored within hours. Trust us to swiftly resolve security breaches, securing your website and reinstating its integrity.

    Fix & Recover Hacked Websites

    Ensure quick resolution for hacked websites with our dedicated WordPress security services. Our specialised expertise includes thorough hack cleanup and malware removal, allowing us to restore hacked WordPress sites promptly, typically within hours. Rely on us to swiftly recover your site’s security integrity.

    Fraud Order Attack – wooCommerce & Bank

    Combat spam order fraud effectively with our specialised solutions for WordPress and WooCommerce shopping carts. We specialise in halting fraudulent orders, providing robust protection against spam attacks. Trust our swift and efficient services to resolve WordPress and WooCommerce shopping cart issues on the same day, ensuring a secure and hassle-free online shopping experience for your customers.

    Upgrade New WordPress Website

    Experience an enhanced new WordPress website journey with our specialised support. From resolving WordPress issues to navigating platform upgrades and website migrations, we cover it all. As websites evolve, coding errors may emerge, but our proficient WordPress Technical Support & Development team can swiftly diagnose and fix these issues, getting your website back online without delay.

    Upgrade New WordPress Website

    Elevate the performance of your new WordPress website with our specialised assistance. Our services encompass resolving WordPress problems, managing platform upgrades, and facilitating smooth website migrations. Even as websites encounter coding errors over time, our proficient WordPress Technical Support & Development team can quickly identify and resolve these issues, minimising downtime and ensuring a seamless online presence.

    Adding New WordPress Website Features

    Enhance your WordPress website with new features seamlessly added and set up by our expert team. Whether it’s a new plugin, themed template, or any desired feature, simply provide us with the details, and our dedicated WordPress team will efficiently implement it for you. Trust us to bring your vision to life, enhancing your website’s functionality with ease.

    Optimising WordPress for Better Performance

    Maximise your website’s efficiency with our dedicated WordPress optimisation services. A speedy website is pivotal for superior user experience and top-notch search engine rankings. Our meticulous assessments pinpoint performance bottlenecks, allowing us to apply targeted solutions for optimal WordPress performance. Count on us to enhance your site’s speed, ensuring a seamless experience for your visitors and improved search engine visibility.

    Optimising WordPress for Better Performance

    Elevate your website’s performance with our tailored WordPress optimisation solutions. A fast and responsive site is key to superior user experiences and higher search engine rankings. Our expert assessments delve deep into identifying and rectifying performance issues, optimising your WordPress site for speed and efficiency. Trust our solutions to deliver a lightning-fast website, enhancing user experiences and boosting your site’s visibility in search results.

    Enhance WordPress Website Security

    Optimise your website’s security with our tailored WordPress security enhancement solutions. We excel in SSL certificate installation, refining WordPress user access permissions, and implementing additional security protocols, significantly reducing hacking risks and safeguarding against malware threats. Trust us to fortify your website’s defenses, ensuring a secure and protected online presence.

    WordPress Website Scheduled Backup

    Enhance your website’s security with our dedicated WordPress website scheduled backup services. Our routine backups, securely maintained on reliable servers, protect your website’s data integrity. Trust us for quick recovery options, ensuring minimal damage and swift restoration.

    WordPress Website Scheduled Backup

    Ensure your website’s resilience with our robust WordPress website scheduled backup services. Our routine backups, securely housed on our servers, safeguard your data integrity. Count on us for swift recovery options, minimising any potential damage and ensuring seamless restoration.

    WordPress Website Migration

    Optimise your WordPress website migration process with our specialised migration services. Despite the intricacies involved in shifting to new hosting, a modified domain name, or an HTTPS address, our experienced team ensures a seamless transition. Trust us to minimise downtime and perform comprehensive backups of data and emails, ensuring a smooth and secure migration.

    WordPress Website Recovery

    Revive your website’s functionality with our specialised WordPress website recovery services. Just like a hard drive crash, website crashes can cause data loss. Our comprehensive recovery efforts aim to swiftly recover lost or old websites. Additionally, we establish robust backup procedures to prevent future issues, safeguarding your website and business.

    WordPress Website Recovery

    Revive your website’s functionality with our specialised WordPress website recovery services. Just like a hard drive crash, website crashes can cause data loss. Our comprehensive recovery efforts aim to swiftly recover lost or old websites. Additionally, we establish robust backup procedures to prevent future issues, safeguarding your website and business.

    Revamp Poor Quality or Incomplete WordPress Website

    Enhance your WordPress website’s performance with our specialised solutions for poor quality or incomplete websites. Whether your site suffers from design flaws, remains unfinished, or doesn’t meet your expectations, our team specialises in stepping in and making necessary improvements. Count on us to take over incomplete projects and deliver a finished website aligned with your expectations.

    Ongoing WordPress Website Maintenance

    Optimise your WordPress website’s performance with our dedicated maintenance plans. Experience unlimited fixes for any site issues, ensuring seamless functionality. Our hosting services guarantee consistent website performance. Plus, leverage our maintenance plans for making active changes such as adding new pages, updating content, or implementing new features.

    Ongoing WordPress Website Maintenance

    Maintain peak performance for your WordPress website with our tailored maintenance plans. Enjoy unlimited fixes for any site issues, as it’s our responsibility to ensure your website runs smoothly. Most clients opt for our reliable hosting services, ensuring consistent website performance. Moreover, utilise our maintenance plans for active changes, such as adding new pages, updating content, or implementing new features.

    Add AI to your website. No Rebuild Needed

    Got an Old Website? Let's Make It AI-Ready.
    Upgrade for Perth Businesses

    The new WordPress brings built-in AI to every website, and the time to act is now. We offer three services to help Perth and Western Australia businesses get AI-ready, fix WordPress problems fast, and add a smart AI assistant to their site, with training included. Local support, no lock-ins, no jargon.

    Get Your Website AI-Ready

    • Upgrade your WordPress site in Perth to run the latest AI tools. Plugins, PHP and hosting all checked
    • Moving from Wix, Squarespace or GoDaddy? We migrate you to AI-ready WordPress with no data loss
    • Full compatibility audit so all new AI features run safely on your site, ready to help with your daily tasks
    More Details

    WordPress Rescue & Repair

    • WordPress broken after an update? White screen, crashed plugins or WooCommerce down. We fix it same day
    • Pre-update health checks so you never get caught out, especially important for new WordPress with built-in AI
    • Emergency support for Perth businesses, and Australia-wide online
    More Details

    Add AI to Your Website

    • 24/7 AI chat assistant trained on your services, FAQs and content. Answers customers while you sleep
    • AI shopping helper for WooCommerce. Recover abandoned carts and answer product questions automatically
    • Installed on your existing WordPress site in Perth. No rebuild required, training included
    More Details
    Call us for Details We set up your preferred AI provider (OpenAI, Anthropic or Google), or use our own API keys for a small monthly cost. No lock-in contracts. For any outdated or incompatible plugins: if we can't update them, we'll help you find the right alternative. Nothing holds your upgrade back.

    Common questions about our AI services

    How do I know if my Perth website is ready for the new WordPress AI?

    We offer a free audit that checks your PHP version, plugins, hosting and database. Most sites need minor updates. We handle everything on a staging copy so your live site is never at risk.

    Why do I need AI on my website? Can't I just use a contact form?

    A contact form waits for a visitor to fill it in and hope you reply in time. An AI assistant responds instantly, 24 hours a day, answers the specific question they have, and captures their details before they lose interest and call a competitor. Most enquiries are lost because the response is too slow. AI fixes that.

    What are the main benefits of adding AI to a business website?

    Fewer missed enquiries (AI responds instantly, even at 2am), lower admin workload (common questions answered automatically), more bookings (AI qualifies leads and books appointments), and a better customer experience. Accurate answers every time, without putting anyone on hold.

    What can an AI assistant actually do on my website?

    It can answer customer questions 24/7, capture leads and book appointments, help shoppers find products, recover abandoned carts, send review requests, and follow up with past clients, all automatically, while you focus on your work.

    Can AI help my WooCommerce online shop?

    Yes. An AI shopping assistant can answer product questions, help customers find the right item, follow up on abandoned carts, handle returns and refund queries, and send post-purchase review requests, all automatically. Stores typically see fewer support emails and higher conversion rates.

    Will the AI sound like a robot to my customers?

    No. We tune the AI's tone to match your brand, whether that's a friendly tradie, a professional clinic, or a polished retailer. It uses your own words, service descriptions and FAQs. Most customers have no idea they're talking to an AI until they're told.

    My WordPress site broke after an update. How fast can you fix it?

    Most emergency fixes are resolved same day. Simple plugin conflicts are usually sorted within 2–4 hours. We prioritise broken sites, especially when WooCommerce or bookings are affected.

    Do I need to change my hosting to use the new WordPress AI features?

    Not necessarily. Many sites on popular Australian hosts (Hostinger, VentraIP, SiteGround, WP Engine) will be compatible with minor configuration changes, mainly PHP version and memory limit. We check this in the free audit. If your hosting has restrictions, we'll tell you exactly what needs to change or recommend a better-suited plan.

    Do I need to rebuild my website to add AI?

    No. We install the AI on your existing WordPress site. No rebuild needed. If you're currently on Wix, Squarespace or GoDaddy, we migrate you to WordPress first, then add AI from day one.

    Can I update the AI myself after you set it up?

    Yes, that's exactly what the training session covers. We show you how to add new FAQs, update service information, review conversation logs and adjust the AI's tone, all through your WordPress admin, no coding required.

    Do you work with Perth businesses in person?

    Yes, we provide on-site consultations and training across Perth & WA. All technical work is handled remotely, but we can meet in person for discovery and training sessions.

    WooCommerce Shopping Cart Specialists

    Optimise your online retail venture with our specialised services as WooCommerce Shopping Cart Specialists. Whether initiating a new WooCommerce storefront or managing an established one, we provide full-fledged support. Well-versed in diverse plugins, page builders, themes, and integrations, we proactively tackle associated challenges. Our plans prioritise the robust operation of your WordPress and WooCommerce site—ensuring it’s updated, secure, and backed up multiple times daily for consistent performance.


    Our knowledge cover the following wooCommerce features

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    Product Management

    Maintain the flexibility to add new products or services to your eCommerce website as required.

    Category-Management-icons

    Category Management

    Improve user experience by structuring your products or services into specific categories.

    Stock-Management-icons

    Stock Management

    Achieve hassle-free stock management with automated monitoring and notifications for low stock levels.

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    PayPal Payments

    Integrate the PayPal payment gateway for effortless payment processing directly on your website.

    Credit-Card-Payments-icons

    Credit Card Payments

    Seamlessly integrate Stripe and similar third-party payment gateways to process credit card payments directly on your website.

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    Tax Payment Automation

    Streamline the process of tax calculations for creating listings and charging taxes to customers when they are applicable.

    Automatic-Shipping-Costs-icons

    Automatic Shipping Costs

    Implement shipping costs for locations across the globe effortlessly and integrate with well-known couriers like Australia Post.

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    Discount Codes

    Drive sales and customer conversions through the use of personalised discount codes.

    Secure-Checkout-icons

    Secure Checkout

    Enhance the safety of your checkout process with the addition of an SSL certificate to your website.

    Newsletter-Integration-icons

    Newsletter Integration

    Streamline the process of newsletter inclusion by integrating with well-known systems such as Constant Contact, ensuring your customers stay informed about new product deals.

    Social-Media-Integration-icons

    Social Media Integration

    Streamline the process of social media inclusion by integrating with popular platforms like Facebook and Twitter, enabling customers to effortlessly share products online.

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    Product Reviews

    Utilise customer reviews as a means to enhance sales conversions and gather insights for improvement.

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    Google Analytics

    Gain detailed insights into product sales and visitor data by leveraging Google Analytics integration.

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    Google Maps

    Streamline the process of providing directions to your shop by integrating Google Maps on your website.

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    SEO Tools

    Boost your website’s SEO performance by leveraging the capabilities of SEO tools.

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    Website Speed

    Optimise your website’s speed with the advanced caching and optimisation plugin.

    WordPress Website Management Services, Hosting and Support Plan

    Elevate Your Website’s Performance, Security, and Support

    When it comes to managing your WordPress website, we’ve got you covered. Our Managed Hosting Plan offers comprehensive support for your server hosting, WordPress core, plugins, shopping carts, and website performance.

    We’re well-acquainted with various plugins, page builders, themes, and integrations, making us adept at resolving associated issues. By subscribing to our Managed Hosting Plan, we ensure your WordPress site complies with Google Quality Standards. Expect regular maintenance, updates, robust security checks, and multiple daily backups to safeguard your content.

    Subscribing to our Hosting and Website Management Plan relieves the burden of upkeep, allowing you to rest assured that help is always within reach. Benefit from ongoing support and maintenance whenever you require it. Simply reach out, and we’ll promptly resolve any issues, providing the peace of mind of having a dedicated maintenance team at your service, all at a fraction of the cost.

    Our Comprehensive Website Hosting & Support Services Include:

    • Swift resolution of WordPress and website template issues
    • Assistance with plugins, including setup, updates, customisation, and design changes
    • Optimisation of large files, images, videos, and more
    • Rigorous testing and enhancement of website security, speed, and Google Quality Score
    • Expert handling of hacking and intrusion problems
    • Personalised training and backup strategies for effective self-management and issue resolution

    Fix & Repair Fast
    Hacked Website & Fraud Payment Support

    Specialise in WordPress security, hack cleanup and malware removal. Get a hacked WordPress site resolved within hours.
    24/7 WordPress Support

    Experience rapid remediation for hacked WordPress sites with our specialised expertise in WordPress security, malware removal, and hack cleanup, aiming for resolution within hours.

    Suspect Your WordPress Site is Hacked?

    Login difficulties, unexpected visitor redirections, suspicious activities, or abnormal content and browser warnings signify potential compromise. Contact us without delay!

    Our Support Team Takes Immediate Action:

    Our proficient support team acts swiftly, investigating thoroughly and purging all malware, injection codes, and ensuring your website’s fortification.

    Our Hacked Fix & Repair Services Include:

    • Comprehensive backups of your infected site and database
    • Thorough cleansing of files, folders, and web pages
    • Uploading the sanitised website to your hosting
    • Updating WordPress to its latest version
    • Application of security software and configurations
    • Proactive advice for future protection
    • Provision of a sanitised website backup file
    • Reinforcing password security measures
    • Installation and updating of security settings, along with valuable advice for ongoing security and backup practices

    With over 20 years of in-house web systems and WordPress proficiency, our team prioritises swift hacking resolution, safeguarding your website against potential threats.

    Why Choosing Our WordPress Support Services?

    Choose Now Technology Systems for unwavering support in managing your WordPress website, regardless of your engagement level – be it occasional assistance or subscribing to our Monthly Website Management and Hosting Plan. We’re your 24/7 remote partners, dedicated to resolving any website or email issues you encounter, ensuring your online operations run seamlessly.

    Our expertise spans troubleshooting WordPress, email, and plugin intricacies, coupled with fortifying your website against intrusive software and malicious malware. Though our standard operating hours are from 8:30 am to 7 pm daily, our commitment to resolution transcends time constraints, ensuring swift support whenever you need it.

    Beyond fixing issues, we prioritise empowerment through knowledge. Access our comprehensive WordPress user training for seamless website management. Additionally, leverage our insights on Organic SEO and Google Paid Ads strategies to elevate your website’s visibility and performance.

    When it comes to your website or email dilemmas, Now Technology Systems is your reliable go-to. Count on us for dedicated support, expert guidance, and proactive solutions, ensuring your online presence remains secure, efficient, and optimised for success.

    What Our Customers Say About Us

    Frequently Asked Questions (FAQs)

    Frequently asked questions (FAQs) for Our WordPress Website Design Services

    1. What services do you offer?

    At Now Technology Systems, we provide comprehensive support for WordPress websites. Our services include troubleshooting and fixing WordPress, email, and plugin issues, website maintenance, hosting solutions, malware removal, user training, and consultancy on SEO and Google Paid Ads strategies.

    2. What is included in your Monthly Website Management and Hosting Plan?

    Our Monthly Website Management and Hosting Plan offers a holistic approach to website care. It includes unlimited fixes for website and email issues, regular website maintenance, security checks, backups multiple times a day, hosting services for seamless website operation, and expert guidance on optimising website performance.

    3. How do I access your support?

    You can reach our support team by phone or email. Our support hours are between 8:30 am and 7 pm daily, but we’re committed to providing assistance round the clock for critical issues.

    4. Do you provide training for WordPress users?

    Absolutely! We offer comprehensive WordPress user training sessions to empower you in managing and optimising your WordPress website effectively.

    5. Can you help with SEO and Google Paid Ads?

    We do have expert team helping set up or manage SEO or Google Paid Ads campaigns directly, we do also offer expert advice and guidance on organic SEO strategies and Google Paid Ads to enhance your website’s visibility.

    6. How quickly can you resolve website issues?

    We strive for prompt resolutions. Our team works diligently to address website and email issues as quickly as possible, ensuring minimal disruption to your online operations.

    7. Do you offer one-time support or only subscription-based services?

    We cater to both models. Whether you need ad hoc assistance or wish to subscribe to our comprehensive monthly plans, we’re here to support your website needs, regardless of your engagement level.

    8. What measures do you take for website security?

    We prioritise website security by conducting regular security checks, offering malware removal services, implementing secure hosting solutions, and backing up websites multiple times a day to prevent data loss.

    About Us

    Welcome to Now Technology Systems (also known as SiteDesignNOW), where we transcend being merely a web design company; we emerge as your devoted collaborator in conquering the digital world. With a history spanning over 20 years and marked by an unwavering commitment to excellence, we have evolved into a formidable presence in website design, troubleshooting, and personalised support services. Our journey commenced in Logan, Queensland, Australia, and today, we take immense pride in serving businesses, not just locally but throughout Australia.

    Over 20 years’ experience helping clients keep their WordPress websites updated and profitable. One-off, and low cost, all-inclusive, monthly maintenance and hosting plans. WordPress Website Support.

    • Fix WordPress Problems
    • Help adding Additional WordPress Features
    • Optimise WordPress for Better Performance
    • WordPress Plugin and Theme Support
    • WordPress Security
    • WordPress Backup
    • wooCommerce Support
    • WordPress Website Migration
    • WordPress Website Recovery
    • Poor Quality or Incomplete Website
    • Fixing Hacked WordPress Website

    Blog

    WordPress News and Support Tips

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    Support Request

    Phone: 0412 606 287
    Email: info@wpsupportperth.com.au

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