A 24/7 AI assistant trained on your services, FAQs and products, installed on your existing WordPress site. Answers customer questions, books appointments, recovers abandoned carts and handles enquiries while you focus on your work. Serving Perth and Western Australia.
Most website visitors leave without making contact. They have a quick question about your hours, your prices, your process, and when they can't find the answer instantly, they click back to Google and call someone else. An AI assistant catches those visitors, answers them in seconds, and captures their details before they leave.
With WordPress's built-in AI layer, adding this to your existing site is faster and more reliable than ever. We configure it, train it on your content, and hand it over ready to work.
Answers questions about your services, hours, location and pricing, 24/7, in natural language, on every page of your site.
Qualifies leads, captures contact details and books appointments directly into your calendar, even at 2am.
Helps shoppers find products, answers stock and shipping questions, and sends abandoned cart recovery messages.
Automatically follows up new enquiries by email or SMS, so leads don't go cold while you're on the job.
Sends a Google review request after each completed job or purchase. Builds your reputation on autopilot.
Re-engages past customers who haven't booked recently. Gentle reminders that bring repeat business back.
We learn your business: your services, common customer questions, tone of voice, and what actions you want the AI to take.
We feed your website pages, FAQs, product info and policies into the AI. It learns to answer from your real content. No hallucinating.
We set up your AI provider in WordPress Connectors, connect to your calendar, CRM or WooCommerce, and configure escalation rules.
We test against real customer scenarios, go live on your site, then walk you through how to manage and update your AI assistant.
Full training included. Every AI installation comes with hands-on training for you and your team. We show you how to review AI conversations, update your assistant's knowledge, adjust its tone, add new FAQs, and escalate to a real person when needed. You stay in control.
A basic chatbot follows a fixed script and can only answer questions it was specifically programmed for. An AI agent understands natural language, so customers can ask questions in their own words and get a real answer. It can also take actions, such as booking an appointment, sending a follow-up, or passing a lead to your CRM, not just reply with text.
No. We tune the AI's tone to match your brand, whether that's a friendly tradie, a professional clinic, or a polished retailer. It uses your own words, service descriptions and FAQs. Most customers have no idea they're talking to an AI until they're told.
We configure strict rules so the AI only answers from your approved content. If it doesn't know something, it says so and offers to take a message or connect with you directly. It never makes things up or guesses.
Yes. We connect the AI to your booking system, Google Calendar or Calendly. Customers can book themselves directly through the chat, 24 hours a day. You wake up to confirmed appointments without lifting a finger.
Yes. The AI can help shoppers find products, answer stock and shipping questions, recover abandoned carts with automated follow-up messages, handle basic returns queries, and send post-purchase review requests. All automatically, without you needing to be online.
Your choice. We set up your preferred provider (OpenAI, Anthropic or Google) via WordPress's built-in Connectors. Prefer not to manage an API account yourself? We can use our own API keys for a small monthly cost. No lock-in contracts either way.
Most installations are live within 5 to 7 business days. This includes the discovery call, training the AI on your content, connecting your integrations, testing, going live, and your training session. More complex setups with multiple integrations may take a little longer.
No. The AI chat widget loads separately from the rest of your page and adds no meaningful load time. Your site speed and Google performance scores are not affected.
Yes. We install it on your existing site with no rebuild required. It works with any WordPress theme and integrates with WooCommerce, booking plugins, contact forms and most CRM systems.
Yes, that's exactly what the training session covers. We show you how to add new FAQs, update service information, review conversation logs, adjust the AI's tone, and manage everything through your WordPress admin. No technical knowledge required.
By phone on 0412 606 287 or by email at info@nowtechnologysystems.com.au. Full email and phone support is included. We also offer ongoing monthly maintenance to retrain the AI as your business changes.
Free 20-minute discovery call. We'll show you what's possible for your business.
Call Us 0412 606 287The new WordPress brings built-in AI to every website, and the time to act is now. We offer three services to help Perth and Western Australia businesses get AI-ready, fix WordPress problems fast, and add a smart AI assistant to their site, with training included. Local support, no lock-ins, no jargon.
We offer a free audit that checks your PHP version, plugins, hosting and database. Most sites need minor updates. We handle everything on a staging copy so your live site is never at risk.
A contact form waits for a visitor to fill it in and hope you reply in time. An AI assistant responds instantly, 24 hours a day, answers the specific question they have, and captures their details before they lose interest and call a competitor. Most enquiries are lost because the response is too slow. AI fixes that.
Fewer missed enquiries (AI responds instantly, even at 2am), lower admin workload (common questions answered automatically), more bookings (AI qualifies leads and books appointments), and a better customer experience. Accurate answers every time, without putting anyone on hold.
It can answer customer questions 24/7, capture leads and book appointments, help shoppers find products, recover abandoned carts, send review requests, and follow up with past clients, all automatically, while you focus on your work.
Yes. An AI shopping assistant can answer product questions, help customers find the right item, follow up on abandoned carts, handle returns and refund queries, and send post-purchase review requests, all automatically. Stores typically see fewer support emails and higher conversion rates.
No. We tune the AI's tone to match your brand, whether that's a friendly tradie, a professional clinic, or a polished retailer. It uses your own words, service descriptions and FAQs. Most customers have no idea they're talking to an AI until they're told.
Most emergency fixes are resolved same day. Simple plugin conflicts are usually sorted within 2–4 hours. We prioritise broken sites, especially when WooCommerce or bookings are affected.
Not necessarily. Many sites on popular Australian hosts (Hostinger, VentraIP, SiteGround, WP Engine) will be compatible with minor configuration changes, mainly PHP version and memory limit. We check this in the free audit. If your hosting has restrictions, we'll tell you exactly what needs to change or recommend a better-suited plan.
No. We install the AI on your existing WordPress site. No rebuild needed. If you're currently on Wix, Squarespace or GoDaddy, we migrate you to WordPress first, then add AI from day one.
Yes, that's exactly what the training session covers. We show you how to add new FAQs, update service information, review conversation logs and adjust the AI's tone, all through your WordPress admin, no coding required.
Yes, we provide on-site consultations and training across Perth & WA. All technical work is handled remotely, but we can meet in person for discovery and training sessions.
Elevate your online shopping experience with our dedicated team as WooCommerce Shopping Cart Specialists. Whether launching a new WooCommerce store or maintaining an existing one, we offer comprehensive assistance. Proficient in popular plugins, page builders, themes, and integrations, we’re equipped to handle related issues effectively. Our plans are designed to optimise your WordPress and WooCommerce site’s performance—keeping it updated, secure, and backed up multiple times daily for enhanced reliability.
Product Management
Effortlessly incorporate new products or services into your eCommerce website as and when necessary.
Category Management
Enhance the user experience by categorising your products or services into specific groups.
Stock Management
Simplify stock management with automated tracking and receive alerts when stock levels approach depletion.
PayPal Payments
Effortlessly accept payments directly on your website by utilising the PayPal payment gateway.
Credit Card Payments
Efficiently accept credit card payments directly on your website using Stripe and similar third-party payment gateways.
Tax Payment Automation
Effortlessly automate tax calculations for generating listings and apply taxes when necessary.
Automatic Shipping Costs
Streamline the setup of shipping costs for global locations and integrate seamlessly with renowned couriers, including Australia Post.
Discount Codes
Optimise customer engagement and conversions by providing custom discount codes.
Secure Checkout
Guarantee the security of your checkout process by incorporating an SSL certificate into your website.
Newsletter Integration
Make newsletter integration effortless by connecting with popular systems like Constant Contact, keeping your customers informed about new product deals.
Social Media Integration
Effortlessly integrate with well-known social media platforms such as Facebook and Twitter, allowing customers to share products online with ease.
Product Reviews
Improve sales conversions by enabling customers to provide product reviews, helping you gather valuable feedback.
Google Analytics
Utilise in-depth analytics through Google Analytics integration to receive detailed reports on product sales and visitor data.
Google Maps
Simplify customer navigation by integrating Google Maps on your website, providing clear directions to your shop.
SEO Tools
Elevate your eCommerce website rankings by setting up the potent SEO tools.
Website Speed
Supercharge your website’s performance by incorporating the advanced caching and optimisation plugin.
Your WordPress website’s health and performance are crucial, and our Managed Hosting Plan ensures top-notch support across the board. From server hosting to WordPress core, plugins, shopping carts, and website performance issues, we’ve got you covered.
We’re well-versed in popular plugins, page builders, themes, and integrations, enabling us to tackle associated challenges effectively. Subscribing to our Managed Hosting Plan means your WordPress site stays in line with Google Quality Standards. Expect regular maintenance, updates, robust security checks, and frequent backups to safeguard your content.
By opting for our Hosting and Website Management Plan, you can let go of maintenance worries, knowing that our support is readily available. Our commitment extends to providing ongoing support and maintenance whenever you need it. Simply reach out, and we’ll swiftly resolve any issues, offering the convenience of having a dedicated maintenance team, all at an affordable rate.
Our Comprehensive Website Hosting & Support Services Encompass:
At our core, we specialise in WordPress security, proficient in cleaning up hacks and swiftly removing malware, ensuring your compromised WordPress site is back up within hours.
Suspect Your WordPress Site is Hacked?
If you encounter login troubles, unexpected redirects to unrelated or explicit websites, witness suspicious activities, or notice strange content and warnings in your browser, your site might be compromised and blacklisted. Call us immediately!
Our Support Team Takes Immediate Action:
Our adept support team promptly investigates, eliminating all malware, injection codes, and fortifying your website’s security.
Our Hacked Fix & Repair Services Include:
Rest assured, our team, equipped with over 20 years of in-house web systems and WordPress expertise, efficiently handles hacking-related issues, ensuring swift resolution and fortifying your site against future threats.
Choose Now Technology Systems for unwavering support in managing your WordPress website, regardless of your engagement level – be it occasional assistance or subscribing to our Monthly Website Management and Hosting Plan. We’re your 24/7 remote partners, dedicated to resolving any website or email issues you encounter, ensuring your online operations run seamlessly.
Our expertise spans troubleshooting WordPress, email, and plugin intricacies, coupled with fortifying your website against intrusive software and malicious malware. Though our standard operating hours are from 8:30 am to 7 pm daily, our commitment to resolution transcends time constraints, ensuring swift support whenever you need it.
Beyond fixing issues, we prioritise empowerment through knowledge. Access our comprehensive WordPress user training for seamless website management. Additionally, leverage our insights on Organic SEO and Google Paid Ads strategies to elevate your website’s visibility and performance.
When it comes to your website or email dilemmas, Now Technology Systems is your reliable go-to. Count on us for dedicated support, expert guidance, and proactive solutions, ensuring your online presence remains secure, efficient, and optimised for success.
Frequently asked questions (FAQs) for Our WordPress Website Design Services
At Now Technology Systems, we provide comprehensive support for WordPress websites. Our services include troubleshooting and fixing WordPress, email, and plugin issues, website maintenance, hosting solutions, malware removal, user training, and consultancy on SEO and Google Paid Ads strategies.
Our Monthly Website Management and Hosting Plan offers a holistic approach to website care. It includes unlimited fixes for website and email issues, regular website maintenance, security checks, backups multiple times a day, hosting services for seamless website operation, and expert guidance on optimising website performance.
You can reach our support team by phone or email. Our support hours are between 8:30 am and 7 pm daily, but we’re committed to providing assistance round the clock for critical issues.
Absolutely! We offer comprehensive WordPress user training sessions to empower you in managing and optimising your WordPress website effectively.
We do have expert team helping set up or manage SEO or Google Paid Ads campaigns directly, we do also offer expert advice and guidance on organic SEO strategies and Google Paid Ads to enhance your website’s visibility.
We strive for prompt resolutions. Our team works diligently to address website and email issues as quickly as possible, ensuring minimal disruption to your online operations.
We cater to both models. Whether you need ad hoc assistance or wish to subscribe to our comprehensive monthly plans, we’re here to support your website needs, regardless of your engagement level.
We prioritise website security by conducting regular security checks, offering malware removal services, implementing secure hosting solutions, and backing up websites multiple times a day to prevent data loss.
Welcome to Now Technology Systems (also known as SiteDesignNOW), we’re not just a web design company; we’re your dedicated ally in navigating the digital realm. With a legacy of more than 20 years marked by unwavering commitment to excellence, we’ve grown into a formidable force in the fields of website design, troubleshooting, and personalised support. Our story begins in Logan, Queensland, Australia, and today we proudly serve businesses both locally and throughout Australia.
Over 20 years’ experience helping clients keep their WordPress websites updated and profitable. One-off, and low cost, all-inclusive, monthly maintenance and hosting plans. WordPress Website Support.
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Phone: 0412 606 287
Email: info@wpsupportperth.com.au
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